Advanced Analytics in transportation, hospitality & travel
Artificial Intelligence is not just limited to improving how we get around; it’s helping to change the infrastructure surrounding the ways we travel. Every major airline, automotive, and hospitality enterprise uses the strength of AI to improve their processes and build a better, cheaper product for their customers, but so much more is in the works. Airplanes can spend almost the entire duration of their flight in autopilot, and the rise of the self-driving car has captivated an audience that sees the future rapidly approaching. Even just standard AI technology within your vehicle can make the driving experience, generally thought of as boring and stressful, more interactive and easy-going than ever before. Companies all over the world are investing in these software and machine learning teams in an attempt to keep up with an industry landscape that could look incredibly different five or ten years from now.
Our latest thinking
Automotive
Self-Driving Cars
The responsibilities of an autonomous vehicle are numerous: knowing when to steer and hit the gas or brakes, being able to stay in the correct lane or change lanes as necessary, parking itself, leaving space behind the car in front and just generally driving safely. None of this would be possible without artificial intelligence behind the wheel, sensing the positions of lanes and other cars, making decisions about where to move on the road, and determining the best routes for its destination.
Hospitality
Hotel Convenience
The best hotels in the world are using AI and the cloud to be predictive, not reactionary, in best serving their clients’ needs. Hospitality companies can predict a guest’s preferences before they arrive, allowing the hotel to readily meet those requests. As well, cloud CRM can decipher why a room has been booked and what the guests will expect and then build an experience around those insights.
Airline
Smarter Flying
One of the easiest and most appreciated ways for an airline to differentiate themselves is though customer engagement, and it starts before they even step in the airport. Simple booking is the first step, and it leads into quick and accessible notifications about early boarding or incentive plans, easy access to re-booking if necessary, and, if possible, the ability to grant rewards that make a customer feel appreciated.
Automotive
``Smart Cars``
While self-driving cars are the most obvious example of artificial intelligence on the road, human drivers still expect the benefits of AI they enjoy elsewhere in their vehicles. Natural Language Processing (NLP) and voice recognition allow drivers to keep their hands on the wheel and eyes on the road while taking a phone call, adjusting the radio station, or turning on the air conditioning. There are even voice pattern analyzers that can decipher emotions, letting the car know if its driver is in a good mood or perhaps getting frustrated.
How Dayton Analytics can help
We help harness the power of artificial intelligence, drive digital transformation and build digital teams via our future of work approach to knowledge worker alignment.
